Reviews

Showing reviews of GenuTrain OA

Comfortable to wear all day whilst shoeing

Comfortable to wear all day whilst shoeing horses

Working very well for me

Working very well for me. The brace provide good support for my knee and had alllowed me to do some gentle walking.

Excellent product

After a tentative start, assessing how the leg brace function would help me and in what situations to use the adjustment facility, I am happy to report that I find the brace is very beneficial to help relieve my pain.

Good product does what i was told it would

Good product does what i was told it would do

Removes some of the pain but not as much as I’d hoped

Removes some of the pain but not as much as I’d hoped.

So far

So far, early days, working well

Well designed knee brace.

This brace arrived quickly and fitted well and is comfortable for my needs.
However,I had problem with the mesh and despite many emails I have had no response.

Mrs C.GenuTrain OA

Reply from Joint Operations

Hi there,

Thank you for taking the time to leave a review for the Bauerfeind Genutrain OA knee brace. We're glad to hear that it arrived quickly and fits well for your needs.

We apologise for the inconvenience you experienced with the mesh and the lack of response to your emails. Our team is always here to assist and we would be happy to address any concerns or issues you may have. Please reach out to us at service@jointoperations.co.uk and we'll do our best to help. Alternatively please call the office on 01793575050 and ask for Jordan, I will personally rectify this issue for you.

Can't praise this company enough

Can't praise this company enough. Absolutely the best products, with in-depth knowledge and great service - they genuinely will go the extra mile.

This brace removed the pain in walking almost immediately

This brace removed the pain in walking almost immediately. A bit tricky when doing it yourself to get the exact positioning right, but when you do you know it. Almost felt I could run let alone walk. A cheap way to avoid a knee replacement if not too severe.

Anita D.GenuTrain OA

Reply from Joint Operations

Hi There!

Thank you for sharing your experience! We’re so glad to hear the GenuTrain provided such immediate relief and made walking comfortable again—that’s exactly what it’s designed to do.

You’re absolutely right that positioning can take a little practice at first, but once it’s properly aligned, the support can make a world of difference. We appreciate you taking the time to share your feedback and wish you continued comfort and mobility!

All the best,
From the Joint Operations Team

Excellent service by a knowledgeable Anthony

Excellent service by a knowledgeable Anthony.

Can be uncomfortable

Unfortunately, the brace cuts into my thigh on the medial side thus reducing the time I can wear it without discomfort

Superb Knee Brace

Absolute game changer. Extremely comfortable to wear all day, doesn’t slip down, and can be worn beneath trousers or jeans. I was in constant pain from inflammation in my right knee and after 4 weeks wear it’s now perfect. No pain at all. Superb service and advice from Joint Operations

Was delivered really

Was delivered really quick

I Obviously have no complaints as my previous content for the whole system is great

I Obviously have no complaints as my previous content for the whole system is great. I posted reviews that clearly support how happy I was and how lucky was to be in a position to use it
Thank you all👏👏👏👏

Easy

Easy, smooth and fast transaction, 5*

Bonza!

Order and delivery

Ordered the day after surgery upon my return home. Prompt and swift delivery within 2 days, so excellent service. Helpful and courteous customer support when needed.

Arrived next day

Arrived next day 10/10

Product reviews

Comfortable to wear all day whilst shoeing

Working very well for me

Excellent product

Good product does what i was told it would

Removes some of the pain but not as much as I’d hoped

So far

Well designed knee brace.

Can't praise this company enough

This brace removed the pain in walking almost immediately

Excellent service by a knowledgeable Anthony

Can be uncomfortable

Superb Knee Brace

Reviews of our shop

Was delivered really

I Obviously have no complaints as my previous content for the whole system is great

Easy

Bonza!

Order and delivery

Arrived next day

Reviews

Product reviews

Comfortable to wear all day whilst shoeing

Working very well for me

Excellent product

Good product does what i was told it would

Removes some of the pain but not as much as I’d hoped

So far

Well designed knee brace.

Can't praise this company enough

This brace removed the pain in walking almost immediately

Excellent service by a knowledgeable Anthony

Can be uncomfortable

Superb Knee Brace

Reviews of our shop

Was delivered really

I Obviously have no complaints as my previous content for the whole system is great

Easy

Bonza!

Order and delivery

Arrived next day

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