• Joint Operations

Out Of Hours Burns Support

Part of Regen Medical: www.regenmedical.co.uk


#savethejointTM

We appreciate that from time to time it is necessary to order Allograft outside of our normal office hours (Monday to Friday 8:30am to 5:30pm, excluding public holidays).

Joint Operations is proud to offer an Out of Hours Burns Support Service for these urgent situations.

PLEASE NOTE: Joint Operations will use reasonable endeavours to dispatch Allograft by the stated time. Unforeseen circumstances may affect this. Delivery will be made by a dedicated same-day courier, subject to prevailing road conditions.

TimeframeDispatched by / when
Monday - Thursday: 17:30 - 08:30
Dispatched by the next 10am for same day delivery
Friday 17:30 to Saturday 12:00
Dispatched on Saturday
Saturday 12:00 to Sunday 12:00
Dispatched on Sunday
Sunday 12:00 to Monday 08:30
Dispatched by the next 10am for same day delivery
Public holidays in the UK
Dispatched by the next 10am for same day delivery

Procedure

1. Please phone 01793 575 041. Joint Operations staff will answer, take your order and commence Out of Hours Support.

2. Please ensure you provide the following information:

  • Product name/s
  • Product code/s
  • Quantities required
  • Packaging requirements (such as using multiple boxes)
  • Ship to address
  • Contact name and phone number
  • Purchase order number (if known)

3. Joint Operations will advise when orders have been dispatched and their estimated delivery time. Further updates will be provided should delays occur en route.

Charges

In addition to normal charges for Allograft, the cost of a dedicated same-day courier and an Out of Hours Support charge will be applied to orders placed outside of standard business hours. Please see the tables above and below for further details.

ServiceCharge
Out of hours support
£200
Courier charges
Dependant on distance and timeframe

Company

JOINT OPERATIONS (UK) LLP
Unit 11 Interface Business Park
Bincknoll Lane
Royal Wootton Bassett
Wiltshire
SN4 8SY
UK

Company no. OC396027
VAT no. GB 198327955

Contact

OFFICE HOURS:

Mon - Fri 08:30 to 17:30
Tel. +44 (0) 1793 575 050

OUT OF HOURS BURNS SUPPORT:

Tel. +44 (0)1793 575 041

Joint Operations Helping innovators in their work...

© 2020 Joint Operations Ltd
website development .: Clockwork
Joint Operations is a ISO 9001:2005 registered company
Joint Operations is a ISO 9001:2005 registered company

Helping innovators in their work...

Joint Operations is a ISO 9001:2005 registered company
© 2020 Joint Operations Ltd
website development .: Clockwork