Meet the office team

When you order one of our products, we will ensure that the process is as simple and efficient as possible. Our friendly and helpful customer service team are ready and willing to help in any way they can.

Meet the office team

When you order one of our products, we will ensure that the process is as simple and efficient as possible. Our friendly and helpful customer service team are ready and willing to help in any way they can.

Richard Forster – Managing Director

Richard is the Managing Director of Joint Operations and ultimately responsible for the company’s service. He spends the majority of his time with our customers and is always keen to discuss what we do well as a company and the areas in which we could improve.
Richard founded Joint Operations in January 2015 having worked in medical device distribution since 2002. If you wish to speak with him then please get in touch via the following:
Email: richard@jointoperations.co.uk
Mobile: 07879621497

Stuart King – Operations Manager

Stuart KingStuart moved from the Aerospace industry to Healthcare when he joined Joint Operations in 2015. Stuart has a broad role covering general management, partnerships with our supporting organisations and oversight of our quality standards.
Email: stuart@jointoperations.co.uk

Chris Chatten – Quality Manager

Chris ChattenChris has 10 years’ experience in the healthcare industry with Biomet and Joint Operations. As a trained engineer, Chris ensures that all our instrumentation, quality systems and shipments are maintained at the highest standards.
Email: chris@jointoperations.co.uk

Pete Cuthbert – Technical Services Manager

Pete CuthbertPete joined Joint Operations from Northstar Orthopaedics. Pete and his team liaise closely with theatre teams in the planning of surgical procedures. Pete is also a Person Designate on the Joint Operations Human Tissue Licence.
Email: pete@jointoperations.co.uk

Leone Schrenk – Accounts Manager

Leone SchrenkLeone joined Joint Operations in 2016 and has worked in several Operational areas of the company from Human Tissue, Customer Services and Sales & Marketing support. A very capable organiser, Leone now has responsibility for our Accounts Department alongside her customer facing duties.
Email: leone@jointoperations.co.uk

Sam Haydon – Business Administration Apprentice

Sam HaydenSam joined Joint Operations as a Business Administration Apprentice in August 2016. As part of this Government Apprenticeship Scheme Sam gained experience in a broad range of company functions. We are delighted to announce that on successful completion of his apprenticeship, Sam will become a full time employee at Joint Operations.
Email: sam@jointoperations.co.uk

Lydia Barrance – Business Administration Apprentice

Lydia BarranceLydia joined Joint Operations as a Business Administration Apprentice in July 2016. As part of this Government Apprenticeship Scheme Lydia gained experience in a broad range of company functions. We are delighted to announce that on successful completion of her apprenticeship, Lydia will become a full time employee at Joint Operations.
Email: lydia@jointoperations.co.uk

Beckie Holmes – Marketing Support

Beckie HolmesBeckie has supported Joint Operations since 2015. She oversees HR and provides assistance to Joint Operations’ Sales and Marketing teams throughout the UK.
Email: beckie@jointoperations.co.uk